At Palki, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or purchase our products.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing/shipping address.
- Payment Information: Processed securely through third-party payment gateways; we do not store full card details.
- Account Information: Login credentials, purchase history, wish lists.
- Technical Data: IP address, browser type, device information, cookies, and usage patterns.
How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Provide customer support and respond to inquiries.
- Improve our website, products, and services.
- Send promotional offers, newsletters, and updates (you may opt out anytime).
- Comply with legal obligations and prevent fraud.
Sharing of Information
We do not sell or rent your personal data. We may share information with:
- Service Providers: Payment processors, shipping companies, and IT support.
- Legal Authorities: When required by law or to protect our rights.
- Business Transfers: In case of mergers, acquisitions, or restructuring.
Cookies and Tracking Technologies
- We use cookies to enhance your browsing experience, remember preferences, and analyze site traffic.
- You can manage cookie settings through your browser.
Data Security
- We implement industry-standard security measures to protect your data.
- While we strive to safeguard information, no method of transmission over the internet is 100% secure.
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, update, or delete your personal information.
- Opt out of marketing communications.
- Request details on how your data is processed.
International Users
If you access our website from outside [Your Country], your information may be transferred and processed in jurisdictions with different data protection laws.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Revised” date.